contact usWe want to make Silverstick online shopping as easy as possible. For more help or information please get in touch.
122 Western Road
+44 (0)1926 886 319
orderingYou can order securely on this website.
Sage Pay, our secure online payment service, is level one compliant with the Payment Card Industry Data Security Standard.
You can also call us on +44 (0)1926 886 319 or send an email to firstname.lastname@example.org.
We accept all major credit and debit cards or you can send us a cheque.
Cheques need to be made payable to Silverstick and sent to Silverstick, 122 Western Road, Lewes, East Sussex, BN7 1RR
Please write your card number and expiry date on the back of the cheque, as well as a contact telephone number in case we need to get in touch with you regarding the order.
We will only debit your account once your goods are dispatched.
giftsWe offer a free gift service. Your order is gift wrapped and delivered with a personalised card message.
If you would like more information or you would like to buy a gift voucher for someone please call +44 (0)1926 886 319 or email email@example.com.
sizingAll Silverstick garments are a regular fit and true to size, unless otherwise stated.
Men chest sizes
S: 36-38", M: 38-40", L: 40-42", XL: 42-44", XXL: 44-47"
Women chest sizes
8: 32", 10: 34", 12: 36", 14: 38", 16: 40"
Unisex chest sizes
XXS: 32-34" / 8, XS: 34-36" / 10, S: 36-38" / 12-14, M: 38-40" / 14-16, L: 40-42", XL: 42-44", XXL 44-47"
Unisex waist sizes
XXS: 25-27", XS: 27-29", S: 29-31", M: 31-33", L: 33-35", XL: 35-37"
free returnsSilverstick offers freepost returns and exchanges in the UK on all products apart from sales items.
Simply fill out the returns form and pop it and the item back in the package.
Stick the freepost Silverstick address label on the front and post it back to us.
We recommend you ask the post office for a stamped certificate of postage.
If you have a query with a return please call us on +44 (0)1926 886 319 or email firstname.lastname@example.org.
Silverstick adventure goods are designed to get better with age. We rigorously test our garments to ensure they stand up to the toughest of adventures.
But if you are not 100% happy with one of our products, you can send it back to us and we will repair it, replace it or give you a refund.
That's a guarantee!
deliveryWe offer the following delivery options:
UK Standard - £3.50
This means your parcel will be sent using Royal Mail first class recorded delivery and will take 2-3 working days to reach you.
UK Special - £6.50
Special delivery guarantees next day delivery. Orders need to be placed before 2pm on the previous day.
Europe - £8.95 / Tracked - £14.95
Delivery of European orders takes 4-6 days.
Rest Of The World - £12.95 / Tracked - £18.95
Delivery of Rest of the World orders takes 6-8 days.
We aim to dispatch all orders within 24 hours.
If you want to talk to someone about delivery please call us on +44 (0)1926 886 319 or email email@example.com.
aftercareWash at 30°
Washing your clothing at 30° rather than 40° saves energy and modern detergents clean just as well at this temperature. Conserve water by always washing a full load. To remove stains use an ecological stain remover.
Do not bleach
Chlorine bleach will damage the fabric of your Silverstick garments.
Never iron on a print, but turn the garment inside out and then iron as normal.
Do not dry clean
Silverstick garments should be home laundered as standard.
Do not tumble dry
Natural drying on a line or rack will significantly reduce the amount of energy used in the aftercare process of your Silverstick garments.